🛡️ Safe Gaming Commitment

Play responsibly at tk99o

Enjoy the entertainment, stay safe. tk99o believes that gaming should always be for fun — never a source of problems. Use our safety tools and resources to play within your limits.

Our Commitment

Gaming is for entertainment — not pressure

tk99o is committed to creating a fun and safe gaming environment for players in Bangladesh. We know that most people play for entertainment — and we want every player to enjoy that experience safely.

Responsible gaming means more than following limits — it means staying aware of your mental health, family and financial wellbeing. tk99o provides multiple tools and features to help you stay in control — from deposit limits to self-exclusion.

If you feel that gaming is having a negative impact on your life, contact our 24/7 live chat support. We are always here for you.

21+

tk99o is for players aged 21 and above only. Minors are strictly prohibited from accessing the gaming platform. Verify your age and sign up, then play responsibly.

Safety Tools

Our tools for your protection

Use these features at tk99o to keep your gaming experience fully in your control.

Deposit Limit

Set how much you can deposit per day, per week or per month. Once a limit is set it takes effect immediately. A 24-hour cooling-off period applies if you want to increase a limit.

Time-Out Feature

Use the time-out feature to take a temporary break — from 24 hours up to 6 weeks. During this time you cannot log in or place bets on the platform. Once the break ends you can play normally again.

Self-Exclusion

If you need a longer break, choose the self-exclusion option. You can close your account for 6 months to 5 years or permanently. Once activated, no promotional emails will be sent either.

Session Time Reminder

Enable automatic reminders after a set period of time. This will remind you how long you have been playing — so you stay aware of time and avoid spending too long on the platform.

View Gaming History

You can view your complete betting history, win and loss records, and deposit and withdrawal logs at any time. Staying transparent and tracking your own spending is part of responsible gaming.

24/7 Support

Our Bengali live chat support team is always ready to help with any issue or concern. Whether it is a gaming problem, setting account limits or self-exclusion — help is available for everything.

Warning Signs

Recognise the signs of problem gambling

If any of the signs below appear in you, it may be an indication of a problem. Seek help in time.

Pay attention to these signs

  • Spending beyond your budget or playing on borrowed money
  • Trying to "win back" losses by placing even bigger bets after losing
  • Hiding your gaming or lying to family members
  • Trying to stop playing but being unable to
  • Neglecting work, studies or family
  • Feeling restless or irritable when unable to play
  • Relying on gaming to solve financial problems
  • Playing through the night instead of sleeping or eating
Healthy Gaming Habits

Traits of a responsible player

Responsible gaming means enjoying entertainment with awareness. Keep the following habits in mind.

Play only for entertainment — not as a source of income

Set a budget in advance and never go beyond it

Take regular breaks — do not play for long stretches at a time

Avoid gaming when you are under stress or feeling low

If you lose, end the session calmly rather than feeling frustrated

Top Tips

6 golden rules for safe gaming

01
Budget first, play later

Decide how much you will spend per session before you start. When that amount is used up, stop playing — win or lose.

02
Set a time limit

Fix how long you will play each day. Use an alarm or timer — avoid the temptation to extend your time.

03
Do not try to "win back" lost money

This is the biggest mistake. If you lose, end the session. Trying to recover losses by placing bigger bets usually leads to even bigger losses.

04
Keep other hobbies too

Rather than focusing only on gaming, make time for other entertainment as well — watching cricket, spending time with friends.

05
Do not play under the influence of alcohol or drugs

Decisions made with a clear head are better. Under the influence it becomes harder to respect limits and you may unintentionally spend more.

06
Talk openly with family

Let a family member or trusted friend know about your gaming habits. An outside perspective often helps catch problems earlier.

Financial Control

Deposit and withdrawal information

Financial transactions at tk99o are completely transparent and secure. All transactions can be made through bKash, Nagad, Rocket and bank transfer.

Minimum deposit ৳200
Minimum withdrawal ৳1,000
Withdrawal time 10-45 minutes

The same minimum amount applies across all methods. Set a deposit limit for responsible gaming and never deposit beyond your means.

Minor Protection

Protecting children and teenagers

tk99o strictly verifies age and prevents minors from accessing the gaming platform. If there are children in your household, take the following steps:

Keep your account password hidden from children

Always log out after use — especially on shared devices

Keep payment card or mobile banking details secure

If you suspect anything, let our support team know — we will investigate

Get Help

We are always here for you

If you have any concerns about gaming, do not wait — reach out right now. Our team is always ready to help in Bengali.

Contact the tk99o support team

Whether to activate self-exclusion, set a deposit limit or simply to talk — we are here.

Live Chat — 24 hours, 7 days, support in Bengali
Average response time: instant help available on live chat
Full confidentiality guaranteed — your information is secure
Common Questions

Questions and answers about responsible gaming

After logging into your account, go to the Settings section and select the "Responsible Gaming" option. There you can set daily, weekly or monthly deposit limits. Reducing a limit takes effect immediately. A 24-hour cooling-off period applies if you want to increase a limit. Contact us via live chat if you need help.

Yes. At tk99o, self-exclusion can be activated for 6 months, 1 year, 5 years or permanently. Once permanent self-exclusion is activated, that account can never be reopened. To arrange this, email [email protected] or let us know via live chat.

No. During a time-out period, logging in, placing bets or making deposits is completely disabled. No promotional communications are sent during this time either. Your account reactivates automatically once the time-out ends. However, ending the break early is not possible — this is a safety measure.

For security and privacy reasons, only the account holder can set limits. However, if you feel you need help, let our support team know — they will guide you properly. If you are concerned about someone you know, email us.

Absolutely not. tk99o strictly follows a 21+ age policy. Age is verified at registration and ID proof is requested in suspicious cases. If a minor's account is identified, it is closed immediately and any balance is refunded.

The first step is acknowledging it — that takes courage. Contact our live chat right now or email [email protected]. Our team will help you activate a time-out or self-exclusion. Also speak with a family member or trusted friend. Seeking help is not a sign of weakness — it is proof of responsibility.

Enjoy safely, play responsibly

Stay within the limits of entertainment at tk99o. We are always ready to help with anything you need.